Bambooworks Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all products and services operated by Bambooworks, including but not limited to:

• metagenerator.org — our web-based SEO toolkit
• Mobile applications published on Google Play and other app stores
• Any future websites, tools, or applications we may operate

By using any of our products or services (collectively, “Services”), you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Account Information

When you create an account, we may collect your email address and authentication credentials. We use Supabase for authentication and do not store passwords in plain text.

2.2 Device Information

When you use our mobile applications, we may collect device identifiers, operating system version, device model, language settings, and mobile network information. This data helps us optimize performance and troubleshoot issues.

2.3 Usage Data

We collect information about how you interact with our Services, including pages visited, features used, timestamps, referring URLs, and actions taken within our tools and applications.

2.4 Payment Information

If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. We may store a transaction reference, subscription status, and billing email for account management.

2.5 Cookies and Tracking Technologies

Our websites use cookies, local storage, and similar technologies to maintain session state, remember preferences, and collect analytics data. You can control cookie settings through your browser.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services
• Process transactions and manage subscriptions
• Send important notices such as account confirmations and security alerts
• Analyze usage patterns to improve user experience and develop new features
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services to operate our products:

• Supabase — authentication and database
• Stripe — payment processing
• Google Analytics — website analytics
• Google Tag Manager — tag management
• Google Ads — advertising and conversion tracking
• Vercel — website hosting
• OpenAI — AI-powered tool processing (text inputs are sent to OpenAI's API for generation; see OpenAI's Privacy Policy)
• Trustpilot — customer reviews

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Data Sharing and Disclosure

We may share your information only in the following cases:

• With third-party service providers who assist us in operating our Services (as listed above)
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Bambooworks, our users, or the public
• In connection with a merger, acquisition, or sale of assets (you will be notified)

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at info@metagenerator.org so we can take appropriate action.

7. Data Retention and Deletion

We retain your personal information only as long as necessary to provide our Services and fulfill the purposes described in this policy. Specifically:

• Account data is retained while your account is active
• Usage history may be retained for up to 12 months for analytics
• Payment records are retained as required by tax and financial regulations

You may request deletion of your account and associated data at any time by contacting us at info@metagenerator.org. We will process deletion requests within 30 days.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Under GDPR (European Economic Area)

• Access — request a copy of your personal data
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data
• Portability — receive your data in a portable format
• Restriction — request limited processing of your data
• Objection — object to processing based on legitimate interest

Under CCPA (California)

• Know — know what personal information is collected about you
• Delete — request deletion of your personal information
• Opt-out — opt out of the sale of personal information (we do not sell personal data)
• Non-discrimination — not be discriminated against for exercising your rights

To exercise any of these rights, contact us at info@metagenerator.org.

9. Data Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

• Company: Bambooworks
• Email: info@metagenerator.org
• Location: United Kingdom